Lead Service Field Engineer - Automated Logic

At Automated Logic, a Carrier Company, we provide a work home for seasoned experts. As a Senior Field Engineer, you are the primary technical owner for turn-key project delivery. We are looking for trusted advisors who can navigate complex system architectures and provide high-level mentorship to the field team.

This role demands proficiency of ALC and/or building automation systems and the flexibility to travel as project priorities shift. If you are a proactive leader who thrives on end-to-end accountability and solving high-stakes automation challenges, you’ll fit right in.

Our technicians say:

“I finally found it. Not just a job. Not just a paycheck. A work home.”

If that sounds like you, welcome home.

Key Responsibilities

• Turn-Key Delivery: Own the install, commissioning, and troubleshooting of DDC systems. Deliver full software solutions, including sequencing, graphics, and alarms.
• Technical Leadership: Act as the lead resource and mentor for junior techs. Serve as a trusted advisor to customers, ensuring predictable, high-quality outcomes.
• Risk & Coordination: Partner with Project Managers to manage risk and align execution. Coordinate with teams to ensure clear communication and reliable delivery.
• Travel & Flexibility: Travel as needed and stay adaptable to shifting priorities, project demands, and field workloads.
• Proficiency & Growth: Demonstrate deep proficiency with ALC products, system architectures, and ASHRAE guidelines. Apply this expertise to deliver safe, high-performance systems across complex customer environments.
• Project Integrity: Maintain expert-level documentation, including commissioning logs and progress tracking, to ensure safe and compliant system delivery.

Required Qualifications

• High School Diploma or GED
• 4+ years of hands-on experience in the Building Automation or HVAC Controls industry
• Must possess a valid, current Driver’s License and be insurable by the company’s insurance carrier
• Ability to lift items up to 50 lbs and perform physical tasks such as squatting and climbing for extended periods
• Capable of working over 8 feet above grade and proficient in the use of ladders and motorized lift equipment

Preferred Qualifications

• On-Call Availability: Potential for 4+ hours of scheduled on-call support per month
• Leadership & Mentorship: Proven ability to act as a technical authority and mentor junior engineers in a collaborative field environment.
• Complex Project Delivery: Executes turnkey building automation solutions with minimal oversight, focusing on high-quality field execution and resource management.
• Advanced Integration & Networking: High skills-level proficiency in integrating diverse platforms and managing complex TCP/IP and wireless networking.
• System Troubleshooting: Advanced diagnostic skills for resolving high-level technical challenges in controls, sensors, and software, at the equipment and system level.
• Training & Communication: Dedicated to delivering site-specific technical training to building owners and operators while maintaining clear documentation.